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Frequently asked questions
All orders are processed within 1–2 business days and shipped via tracked delivery.
You’ll receive a tracking link once your package leaves our studio.
Standard shipping within the U.S. takes 3–7 business days depending on your location.
If your order hasn’t shipped yet, email [email protected] within 2 hours of placing it.
Once a package is dispatched, address changes can’t be made to ensure delivery security.
At this time, we offer standard delivery only for all orders.
Express shipping options will be introduced soon — subscribe to our newsletter for updates.
Once your order is shipped, you’ll receive an email with a tracking link.
You can follow your package in real time to know exactly when it will arrive.
We’re so sorry if that happens — we’ll fix it immediately.
Email [email protected] within 48 hours of delivery and include clear photos.
We’ll send a replacement at no cost to you.
Yes — if your item is unused, unworn, unwashed, and in its original packaging with all tags attached.
Due to hygiene laws, we cannot accept returns for nipple covers, panties, adhesive bras, or shapewear that has been tried on.
A $6 return shipping fee will be deducted from the refund.
Simply email [email protected] with your order number, the item you wish to return, and the reason.
Our team will provide return instructions and a prepaid shipping label if applicable.
After your returned item is inspected and approved, refunds are processed within 3–7 business days to your original payment method.
You’ll receive a confirmation email when your refund is complete.
For safety and hygiene reasons, nipple covers, adhesive silicone bras, panties, and bodysuits with attached panties are final sale.
These items cannot be returned or exchanged once opened.
Once the protective film is removed, the adhesive surface is exposed and can’t be sanitized.
For safety, we can’t accept returns or exchanges on any used adhesive product.
Check our Fit & Sizing Guide before ordering — it’s designed to help you find your ideal fit.
If you’re between sizes, we recommend choosing the larger one for comfort.
Our team is always happy to advise via [email protected].
You can reach our Customer Care team anytime at [email protected].
We respond within 24 hours on weekdays and are always here to help with sizing, returns, or order updates.